Make member introductions

Propose and facilitate a mutually relevant introduction based on expressed goals and separate consent from both people rather than inferred similarity or activity data.

Field	Value
Business area	community
Primary role	community-manager
Frequency	event-driven
Privacy sensitivity	high
Security sensitivity	low
Compliance review	needed

Trigger and handoff

Trigger: Staff identify a plausible mutual benefit or a member asks for a connection.

Inputs

• Expressed member goals
• Current consent and contact preferences
• Community manager context

Outputs

• Consented introduction or respectful non-action
• Brief purpose and suggested next step

Current manual methods

• Spontaneous in-person introduction
• Shared contact details
• Memory-based matching

Human judgment and approvals

• Assess mutual relevance and power dynamics

• Phrase context without overclaiming fit

• Approval: Both members approve the introduction and information shared

Failure modes

• One party did not consent
• Sensitive business plans or personal details are disclosed

Success metrics

• Introductions have bilateral consent
• Members report relevance without pressure to continue