Plan the community calendar
Build a balanced program from validated member needs, operating capacity, inclusion considerations, and prior evidence instead of filling dates with generic engagement activity.
| Field | Value |
|---|---|
| Business area | community |
| Primary role | community-manager |
| Frequency | monthly |
| Privacy sensitivity | medium |
| Security sensitivity | low |
| Compliance review | not normally required |
Trigger and handoff
Trigger: The next community programming period reaches its planning date.
Inputs
- Member listening evidence
- Space and staff capacity
- Prior program outcomes
Outputs
- Approved calendar with purpose and owner
- Participation and accessibility plan
- Evaluation questions
Current manual methods
- Recurring events copied forward
- Staff brainstorming
- Availability-first scheduling
Human judgment and approvals
-
Balance varied needs and nonparticipation
-
Decide which ideas merit a small experiment
-
Approval: Community manager approves program; event or general manager approves material risk and resource needs
Failure modes
- Vocal participants dominate the calendar
- Program conflicts with member work needs
Success metrics
- Programs trace to a stated member need
- Calendar is feasible and accessible before publication