pretix

Registration and ticket sales for coworking workshops and events

Review status: Research backlog. Research candidate with incomplete checks; not a vetted recommendation.

oss-osi-approved planned guide

Overview

pretix provides event ticket shops and registration management. A coworking operator could sell workshop tickets and organize check-in for community or venue events, while staff own capacity, refunds and tax decisions. Self-hosted Community, commercial Enterprise and paid Hosted offerings have different support and feature conditions.

At a glance

Field	Value
Categories	`event-management`
Deployment	`self-hosted`, `managed-saas`
License class	oss-osi-approved (`AGPL-3.0-only`)
Cost model	`free-self-hosted`
Implementation difficulty	`hard`
Maintenance burden	`high`
Maturity	`stable`
Freshness status	`partially-verified` (2026-10-23)
Completeness	`partial`
Confidence	`medium`
Directory tier	`research-backlog`

Cost reality

Community self-hosting requires server administration, backups and payment-provider fees. Hosted charges ticket fees plus payment processing, with a quota for free tickets; Enterprise, support and some modules are commercial.

Plans, provider terms and prices change; check official sources before making a budget or deployment decision.

Official pricing

Tasks reduced or augmented

Software does not replace community or ops staff. It may reduce or augment:

Collect workshop registrations and issue event tickets
Maintain order and attendee lists for event staff

Human oversight still needed

Approve event capacity, taxes, refunds and organizer terms
Handle payment exceptions and check-in disputes with a manual fallback

Manual process this can replace

Structured task-fit review has not been completed for this tool. Treat the free-text examples above as evaluation prompts, not replacement claims.

Data held

attendee contact details
registration answers
orders and payment references
ticket and check-in records
Personal data: yes
Payment data: yes / possible

Orders and payment references can be personal data. Actual card-data handling depends on provider and configuration and was not tested.

Risks

Area	Notes
Vendor lock-in	Export, migration and restore behavior have not been tested; retain a practical manual fallback before depending on the tool.
Security	Protect organizer credentials, payment keys, attendee exports and scanner access. Follow stable-release upgrade guidance and test backup restoration before public sales.
Compliance	Staff retain responsibility for taxes, cancellation terms, accessibility and attendee privacy; ticketing software does not establish legal venue capacity.
Licensing	Most code uses AGPL v3 with additional terms including attribution and a conditional remote-network exception. Other components have different licenses. Read the full terms before modifying, white-labeling or offering services for third-party organizers.
Operational	Use a supported stable release rather than assuming the development branch is a production version. Verify plugins, scanner hardware, payment provider and required commercial modules separately.

Coworking fit

Roles: event-coordinator, community-manager, finance, technical-operator

Workflows: event-lifecycle

Problems: run-events, reduce-manual-admin

Smallest useful experiment

Create a private ten-person workshop, issue staff test tickets, exercise cancellation and check-in, and reconcile an approved test payment/refund before selling public tickets.

Implementation guide

No implementation guide is published yet.

Verification

Status: partially-verified
Completeness: partial
Confidence: medium
Tier: research-backlog
Last reviewed: 2026-10-23
Sources:

Bounded official-source metadata review only. Features and edition boundaries were read; installation, task-fit evaluation, operator outcomes, integrations, security and recovery were not tested. Retained in Research Backlog; not a recommendation.