Mail scan request
Fulfill an authorized virtual-office mail scan request with item matching, opening permission, secure capture, delivery verification, and deletion controls.
Primary roles: virtual-office-mailroom
Stages
1. Authorize, scan, and deliver
Verify authority and item identity before controlled capture and recipient-confirmed delivery.
Manual tasks
- authenticate requester
- match item
- inspect scan quality
- verify recipient
- approve deletion
Automation opportunities
- prepare the task and enforce approved retention reminders
Suggested tools
Risks
- One wrong item or recipient can expose the complete contents of confidential correspondence.
Success metrics
- Every scan is authorized
- complete
- securely delivered
- and retained only under approved policy.
Last reviewed: 2026-07-18