Move-out feedback
Invite departing coworking members to share optional feedback after operational closure while protecting disputes, confidentiality, and dignity.
Primary roles: community-manager, owner-operator
Stages
1. Invite and learn
Offer a voluntary feedback route and assign human review without affecting the exit.
Manual tasks
- review eligibility
- protect confidentiality
- interpret feedback
- assign action
Automation opportunities
- send one approved invitation and record response
Suggested tools
Risks
- An automated request during a dispute can feel coercive or mishandle sensitive feedback.
Success metrics
- Feedback remains voluntary
- serious issues reach accountable people
- learning actions are tracked.
Last reviewed: 2026-07-18