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Notify the correct virtual-office client that accepted mail is ready for collection without revealing unnecessary sender, item, or location details.

Primary roles: virtual-office-mailroom

Stages

1. Verify and notify

Confirm custody and recipient details before sending a minimal collection notice.

Manual tasks

  • verify item assignment and storage
  • approve recipient and exceptions
  • handle replies

Automation opportunities

  • prepare and deliver a minimal approved notice

Suggested tools

Risks

  • A fast notification sent from an incorrect match can disclose confidential mail metadata.

Success metrics

  • Notifications go only to current authorized contacts after physical storage is confirmed.

Last reviewed: 2026-07-18