Issue day passes
Confirm the selected day-pass product, payment or authorization status, capacity, identity needs, and site orientation before granting time-bounded workspace access.
| Field | Value |
|---|---|
| Business area | front-desk |
| Primary role | community-coordinator-front-desk |
| Frequency | per-interaction |
| Privacy sensitivity | medium |
| Security sensitivity | high |
| Compliance review | needed |
Trigger and handoff
Trigger: A person arrives with or requests an eligible day-pass booking.
Inputs
- Booking or purchase record
- Current capacity
- Day-pass terms and access rules
Outputs
- Activated time-bounded pass
- Orientation confirmation
- Recorded exception or denial
Current manual methods
- Payment lookup
- Manual availability check
- Reused temporary credential
Human judgment and approvals
-
Resolve payment or booking discrepancies fairly
-
Assess whether support or accessibility adjustments are needed
-
Approval: Authorized manager approves complimentary or exception access
Failure modes
- Access outlives the pass
- Staff promise unavailable amenities
Success metrics
- Passes match paid or approved entitlement
- Temporary access expires as scheduled