Manage event registration
Collect only necessary attendee information, apply capacity and consent rules, communicate access needs, and keep registration status aligned with the approved event plan.
| Field | Value |
|---|---|
| Business area | events |
| Primary role | event-manager |
| Frequency | continuous |
| Privacy sensitivity | high |
| Security sensitivity | medium |
| Compliance review | needed |
Trigger and handoff
Trigger: Registration opens, changes, reaches a threshold, or receives an attendee request.
Inputs
- Approved capacity and audience
- Registration records
- Consent and accessibility responses
Outputs
- Current attendee and wait list
- Approved attendee communications
- Escalated access or capacity needs
Current manual methods
- Spreadsheet export
- Separate email list
- Manual headcount
Human judgment and approvals
-
Resolve duplicate or exceptional registrations
-
Coordinate accommodations without unnecessary disclosure
-
Approval: Event manager approves capacity changes and any sharing of attendee data
Failure modes
- Wait-list promotion exceeds safe capacity
- Sensitive access details appear in broad exports
Success metrics
- Attendance status stays within approved capacity
- Consent and access requests reach only responsible owners