Manage guest Wi-Fi
Provide appropriately isolated, time-bounded guest connectivity with clear acceptable-use information and a supported path for legitimate device or accessibility exceptions.
| Field | Value |
|---|---|
| Business area | access-network-printing |
| Primary role | it-security-administrator |
| Frequency | continuous |
| Privacy sensitivity | high |
| Security sensitivity | high |
| Compliance review | needed |
Trigger and handoff
Trigger: A visitor, event attendee, or day-pass user needs approved network access.
Inputs
- Guest entitlement or event context
- Network availability
- Approved access and retention settings
Outputs
- Isolated guest access
- Expiry and support information
- Escalated exception
Current manual methods
- Shared password on sign
- Staff-created voucher
- Main network access
Human judgment and approvals
-
Resolve devices that cannot use the standard flow
-
Distinguish support issue from suspicious behavior
-
Approval: Security owner approves isolation
-
Approval: retention
-
Approval: and nonstandard device access
Failure modes
- Credential never expires
- Guest traffic reaches member or building systems
Success metrics
- Guest sessions use approved isolation and expiry
- Support exceptions do not bypass network boundaries