Record lost and found property
Register, secure, match, and release found property with minimum descriptive data and a human verification step before ownership is accepted.
| Field | Value |
|---|---|
| Business area | front-desk |
| Primary role | community-coordinator-front-desk |
| Frequency | event-driven |
| Privacy sensitivity | high |
| Security sensitivity | medium |
| Compliance review | needed |
Trigger and handoff
Trigger: Property is reported missing, found on site, claimed, or reaches its retention date.
Inputs
- Item description
- Discovery context
- Claimant-provided identifying details
Outputs
- Custody record
- Secured item
- Verified release or approved disposition
Current manual methods
- Paper tag
- Open shelf
- Staff group message
Human judgment and approvals
-
Assess whether claimant evidence is sufficient
-
Handle identity documents
-
devices
-
or suspicious items appropriately
-
Approval: Manager approves disputed release and end-of-retention disposition
Failure modes
- Item is released on a generic description
- Sensitive contents are inspected unnecessarily
Success metrics
- Items maintain traceable custody
- Releases and dispositions include authorized evidence